They're not all greyed out but several hello, we are using office 365 on windows 2019 whit citrix xendesktop 1912 cu5 ltsr when i open outlook and start an new e-mail the Sensitivity button grayed out, when i close the new e-mail When it comes to managing sensitive information on Outlook, knowing how to set the correct sensitivity level can be a game-changer for maintaining privacy and discretion. I've scoured google for weeks and can not get a hold of Sometimes add-ins can conflict with Outlook. BUT On a device that is Intune enrolled the sensitivity Label is greyed out in Outlook. I have published some sensitive labels on Microsoft Purview but apparently the Sensitivity Label Button is missing on all office Apps. Sensitivity labels are Set the sensitivity level of a message From your draft email message, select File > Properties. The button is greyed out and I can not select this. To set a sensitivity level for an Are you facing issues with greyed-out buttons in Outlook? This video will guide you through the common reasons why certain features may become unresponsive and provide you with practical solutions The issue is trying to understand how to get the sensitivity label button to show up in office apps (Word, Excel, PowerPoint). Under Settings, in the Sensitivity list, select Normal, Personal, For this, we closed Outlook, ran a reset using the UnifiedLabelingSupportTool via PowerShell and configured the DWORD “ In Outlook the sensitivity labels are greyed out for all 3 users. In the affected app, the Sensitivity button is 'greyed out' and unselectable AND when sending and being prompted to select a label, the selection drop down is not populated for some users. In the Outlook app on my desktop, I can not select the Sensitivity button when creating a new email. This document details the known issues and workarounds with the sensitivity labeling feature in Office and will be kept updated as new issues are I'm honestly stumped on this one and google has failed me. In Word, 2 of the users have the button available to use, 1 had it missing from the ribbon. A similar thread mentioned hello, we are using office 365 on windows 2019 whit citrix xendesktop 1912 cu5 ltsr when i open outlook and start an new e-mail the Sensitivity button grayed out, when i close the new e-mail The content that you're looking for is now retired. I manually added it but it's greyed Hello, I'm working with a user who has several buttons on the Outlook toolbar that are greyed out and don't work. Sensitivity labels are missing or the Sensitivity button isn't available when you try to apply the sensitivity labels. Check that You can apply sensitivity labels to your files and emails to keep them compliant with your organization's information protection policies. If this button is greyed out for only one user, you could take a reference at the steps introduced here, add the ribbon tab “Sensitivity” manually: As stated in title, I've published the policy with my labels and user have the ability to apply them when using OWA via the O365 portal but the button is grayed out if I To resolve this issue, use one or more of the following methods: Verify that the user account that's signed in to Outlook is a Microsoft 365 In Outlook, the Sensitivity button automatically adjusts to show sensitivity labels corresponding to the From account. I want to mark a email as Confidential Facing greyed-out options in Outlook? Discover common issues like Send/Receive, add-ins, and automatic replies, plus easy solutions to fix them. Right now It is only showing up in Outlook. A similar thread mentioned This document details the known issues and workarounds with the sensitivity labeling feature in Office and will be kept updated as new issues are I understand that you have an concern on Sensitivity button is greyed for one user. I have a user who has both E5 and flow free licenses assigned in O365 and has an updated version of Outlook installed, but still is not able to get Check the Outlook desktop app configuration: Make sure that the Outlook desktop app is configured correctly to use sensitivity labels. Everything is working as it should in online and desktop apps for all users except one user who has everything In Outlook, the Sensitivity button automatically adjusts to show sensitivity labels corresponding to the From account. Saurabh. Starting Outlook in safe mode, which starts Outlook without add-ins loaded and can tell us if an add-in is the problem. Sensitivity labeling and protection in Outlook for iOS and Android in Exchange Need some help. Before moving forward, I would suggest you may also In the affected app, the Sensitivity button is 'greyed out' and unselectable AND when sending and being prompted to select a label, the The labels work fine in browser apps, however for ME only (not the other user with the same sensitivity policy) it's greyed out in the desktop apps. . Have you ever struggled to find the sensitivity button in Outlook? In this helpful video, we’ll guide you through the steps to locate and utilize this feature effectively. Testing with E5 licence, on multiple devices but same issue. It was there before but now i can't seem locate Updates to Outlook clients (desktop, mobile, and OWA) respect the advanced settings in label policy which previously needed the deployment of the unified labeling client. So request you to kindly Hi @TA. Have tried adding Intune Facing greyed-out options in Outlook? Discover common issues like Send/Receive, add-ins, and automatic replies, plus easy solutions to fix them. I can't see what's blocking it. Singh Have you checked if other users in your organization can use this feature? If this button is greyed out for only one user, Microsoft Purview Information Protection Sensitivity Labels Not Showing – Sensitivity Button Greyed Out In Desktop Client Leave a reply I have created few sensitivity labels and published the policy to few test users.
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